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Frequently Asked Questions
Are you a factory or a trading company?
We are a self-owned factory with a complete production line and an official export license, ensuring direct factory pricing and quality control.
What is the typical lead time for production?
The standard product delivery time is approximately 30 days after the receipt of the deposit. Lead times for new molds may vary based on complexity.
Which international certifications do your products hold?
Our facility and products are certified by IATF16949, INMETRO, TUV, SMITHERS, SGS, and DOT, guaranteeing global standards of reliability.
What are your standard payment terms?
We primarily accept Telegraphic Transfer (T/T) and Letter of Credit (L/C). Details can be finalized during the order process.
Can I request product samples before placing a bulk order?
Yes, we can provide samples. Please note that the freight costs for sample delivery are typically covered by the customer.
Do you provide custom OEM services?
Yes, with our independent R&D department and laboratory, we can provide technical support and manufacturing for specific customer requirements.